What Information Does PG Soft Myanmar Collect?
Most of it you give us yourself. The rest is created when you use the site.
- Account details: your name, the phone number you log in with, and an email address if you give us one.
- KBZPay details: the account name and number you pay from or withdraw to, plus transaction IDs and receipt screenshots you send us.
- Play and wallet records: deposits, withdrawals, bonuses claimed, bets and results, VIP level.
- Device and log data: IP address, browser or app version, device type and the time of each login.
- Support messages: what you write to Live Chat or Telegram @pgsoftmyanmar.
Which Cookies Do We Use?
We use cookies to keep you logged in as you move between pages, so you do not type your password on every screen. If you arrive through a friend's invite link, a cookie remembers their code for up to 30 days so the referral counts when you register.
Blocking cookies in your browser will log you out.
Why This Privacy Policy Lets Us Use Your Details
- To create your account and let you log in with your phone number.
- To credit deposits and send withdrawals to the right KBZPay account.
- To apply bonuses, track turnover, and work out your VIP level and cashback.
- To spot fraud, duplicate accounts and anyone under 18.
- To answer your support questions and honour break or self-exclusion requests.
Who Can See Your Information?
Our payment team sees your KBZPay details to confirm deposits and send withdrawals. Support staff see your account and history when you contact them. PG Soft's game servers receive the game-play data needed to run each spin.
We share details beyond this only when the law requires it. We never pass your phone number to advertisers.
How Long We Keep It and How We Protect It
We keep account and payment records while your account is open, and after closure for as long as we need them to settle payment questions and prevent fraud.
The site and app connect over encrypted HTTPS. Staff do not need your password to help you and will never ask for it. Keep your phone locked and your password private; that protects your account more than anything we do.
Your Rights Under This Privacy Policy
You can ask us to show you the details we hold, correct anything wrong, or delete your account. Message Live Chat or Telegram @pgsoftmyanmar from the phone number on the account; the steps are on our contact page.
If you ask for deletion, we close the account and remove what we can. Payment records we still need for the reasons above are kept until that need ends.
Players Under 18 and Policy Updates
We do not knowingly collect details from anyone under 18, and we close such accounts when we find them. When this privacy policy changes, we update the date at the top. Our terms and conditions and responsible gambling page cover the rest of how the site works. Play responsibly.